FAQ

1. What types of wigs do you offer?
We offer a variety of wigs, including synthetic and human hair options, in a wide range of colors, styles, and lengths. Our collection is designed to suit different preferences and budgets.

2. Are your wigs suitable for everyday wear?
Yes! Our wigs are designed for comfort and durability, making them perfect for daily wear. Whether you're looking for a natural look or a bold style, our wigs are crafted to withstand everyday use.

3. How do I choose the right wig for me?
Check out our Size Guide and Style Guide to find the perfect fit for your head shape and desired look. If you’re unsure, feel free to contact us for personalized recommendations.

4. How long will my order take to arrive?
Orders typically ship within 1-2 business days and arrive within 3 to 10 business days, depending on your location. Expedited shipping options are available at checkout.

5. Can I return or exchange my wig?
Yes, we offer returns and exchanges within 28 days of delivery. The wig must be in unused, original condition. Please visit our Returns & Exchanges page for more details.

6. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay for secure and easy checkout.

7. How do I care for my wig?
To extend the life of your wig, we recommend gentle washing, using wig-specific products, and storing it properly when not in use. Visit our Care Instructions page for more tips.

8. Do you offer wholesale pricing?
Yes, we offer competitive pricing for wholesale orders. Please contact us for more information on our wholesale terms and discounts.

9. How can I contact customer support?
You can reach our customer support team via email at support@decentgrace.com or use our live chat for immediate assistance.